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How to make a website for your shop in Malaysia (with a WhatsApp button)

When someone hears about your shop, the first thing they usually do is look you up on their phone. Almost everyone in Malaysia is online — DataReportal counts 30.7 million social media identities, about 85% of the population. A simple website that shows what you sell, how much it costs and how to reach you on WhatsApp is often what turns that search into a customer. Here is how to get one, step by step.

What your shop website really needs

1. A WhatsApp button — customers tap it and start chatting with you straight away. In Malaysia this is usually how people prefer to ask and order.
2. Clear prices — if people have to ask how much, many of them won't bother.
3. Opening hours — so nobody turns up when you are closed.
4. Location with Google Maps — one tap to get directions.
5. Real photos of your shop, food or work — they build trust faster than any words.
6. Looks good on a phone — most visitors will be on mobile, often on mobile data.

Three ways to get a website

All three are good choices — it depends on how much time you have and what you need.

Step by step: making it with Dorraim

1. Open dorraim.com/start and chat with the AI in English, Bahasa Melayu or 中文 — tell it what your business does.
2. It asks one question at a time: your shop name, area, WhatsApp number, what you sell and the prices, and your opening hours. It may also ask about your best seller and how customers order.
3. It writes the whole website from your own answers (it does not make up prices or facts) and puts it into a ready-made design.
4. Publish it free on your own link, yourname.dorraim.net, and share it with customers the same day.

Example: a nasi lemak stall

• AI: What does your business do? — You: I sell nasi lemak.
• AI: What is your shop called? — You: Dorraim Nasi Lemak, Kampung Baru.
• AI: What do you sell, and how much? — You: Nasi lemak biasa RM 4, ayam goreng RM 9, rendang RM 10.
• AI: What are your opening hours? — You: Every day, 6.30am to 11am.

The website then has a headline, a short introduction, the menu with prices and a one-line description of each dish, opening hours, your location on Google Maps, a WhatsApp button and answers to common questions — all from what you said.

5 common mistakes on a first shop website

1. No one-tap way to contact you — a phone number buried at the bottom is easy to miss.
2. No prices — “PM for price” makes many people leave.
3. Hours or location missing or out of date.
4. Blurry photos, or photos that don't look like your real place.
5. Only a Facebook page — people without Facebook can't see everything, and it's harder to find you on Google.

After your website is live

• Put the link in your Google Business Profile, Instagram and Facebook bio, and WhatsApp Business profile.
• Print a QR code of your link for the counter or receipts.
• Ask happy customers to leave a Google review — recent reviews help you show up higher on Google Maps.
• Keep prices and hours up to date. On Dorraim Plus you can edit anytime, or just tell the AI what to change (for example “Nasi Lemak is now RM 7, closed on Mondays”).

How much does it cost?